Your privacy matters to us. This page explains exactly what personal data fantasyph collects from Filipino players, how we use it, and the rights you hold under Philippine data protection law. Please read it carefully before using our platform.
fantasyph operates the online gaming platform accessible at fantasyph.bid, serving players located in the Philippines. We act as the data controller for all personal information collected through our website, mobile experience, and support channels. Our platform is designed with Filipino players in mind, and we take our obligations under the Data Privacy Act of 2012 (Republic Act No. 10173) seriously. If you have any questions about how your data is handled, you can reach our support team at any time using the contact details at the bottom of this page. We are committed to being transparent about our data practices and to giving you meaningful control over your personal information.
When you register and use fantasyph, we collect the following categories of personal data:
We only collect information that is necessary for the purposes described in this policy. You are not required to provide optional information, but doing so may improve your experience on the platform. All data collection is carried out in accordance with the principles of transparency, legitimate purpose, and proportionality as required under Philippine law.
fantasyph uses the personal data we collect for the following purposes:
We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. We will not send you unsolicited marketing communications without your prior consent, and you may withdraw that consent at any time by contacting our support team.
We process your personal data on the following legal grounds under the Data Privacy Act of 2012 and its implementing rules. First, processing is necessary for the performance of our contract with you — without it, we cannot operate your account or process transactions. Second, we process certain data to comply with legal obligations imposed on us as a licensed gaming operator in the Philippines. Third, we may process data where we have a legitimate interest in doing so, such as fraud prevention and platform security, provided that interest is not overridden by your rights. Finally, where required by law or where we rely on consent as a basis, we will obtain your explicit agreement before processing. You have the right to withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.
fantasyph does not sell, rent, or trade your personal data to any third party for their own marketing purposes. We may share your information only in the following limited circumstances:
Any third party that receives your personal data is required to handle it in accordance with applicable Philippine privacy law and our contractual requirements. We do not permit our service providers to use your data for any purpose other than providing services to us.
We retain your personal data for as long as your account remains active and for a period thereafter as required by our legal and regulatory obligations. Under Philippine anti-money laundering regulations, certain transaction records must be kept for a minimum of five years. Identity verification documents are retained for the period required by our gaming licence conditions. When data is no longer needed for any lawful purpose, we securely delete or anonymise it in accordance with our internal data retention schedule. If you close your account, we will retain only the minimum data necessary to comply with our legal obligations and to resolve any outstanding disputes. You may request information about the specific retention periods applicable to your data by contacting our support team.
fantasyph uses cookies and similar technologies to operate the platform, remember your preferences, and analyse how the site is used. Essential cookies are necessary for the platform to function and cannot be disabled. Analytical cookies help us understand how Filipino players interact with our pages so we can make improvements. We do not use third-party advertising cookies or share cookie data with advertisers. You can manage your cookie preferences through your browser settings at any time, although disabling essential cookies may affect your ability to use certain features of the platform. By continuing to use fantasyph after being informed of our cookie use, you consent to the placement of non-essential cookies in accordance with this policy.
As a data subject under the Data Privacy Act of 2012, you have the following rights with respect to your personal information held by fantasyph:
To exercise any of these rights, please contact our support team. We will respond to all verified requests within the timeframe required by Philippine law. If you believe your rights have been violated, you also have the right to lodge a complaint with the National Privacy Commission of the Philippines.
fantasyph implements appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include encryption of data in transit and at rest, access controls limiting data access to authorised personnel only, regular security assessments of our systems and infrastructure, and staff training on data protection obligations. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your account and to keep your login credentials confidential. If you suspect that your account has been compromised, please contact our support team immediately so we can take prompt action to protect your data.
fantasyph is strictly intended for players who are 21 years of age or older and physically located in the Philippines. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a minor has registered an account or provided personal data, we will immediately suspend the account and delete the associated data. Parents or guardians who believe that a minor may have accessed our platform are encouraged to contact our support team without delay. We take the protection of minors very seriously and maintain robust age verification procedures to prevent underage access.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify registered players by email or through a prominent notice on the platform before the changes take effect. The date at the top of this page indicates when the policy was last revised. We encourage you to review this page periodically to stay informed about how we protect your information. Your continued use of fantasyph after any changes have been posted constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please contact the fantasyph support team. Our team is available 24 hours a day, seven days a week, and will be happy to assist you. You can also find answers to common questions on our FAQ page. For matters relating to your account terms, please refer to our Terms and Conditions. We are committed to resolving all privacy-related enquiries promptly and transparently.
A quick look at the key protections fantasyph provides to every Filipino player.
Your personal data is never sold, rented, or traded to third parties for marketing purposes. We share information only where legally required or strictly necessary to operate the platform.
Under the Data Privacy Act of 2012, you can request a copy of your data, ask for corrections, or request deletion at any time. Our support team handles all such requests promptly and respectfully.
All data transmitted to and from fantasyph is encrypted. Access to personal information is restricted to authorised personnel only, and our systems are regularly reviewed for security vulnerabilities.
Our support team is available around the clock to help with any privacy-related questions. You can also visit our FAQ or create a free account to start enjoying fantasyph with full confidence.